HR Support Hotline

Expert knowledge at the end of a phone.

HR Support and Advice

In business, you can run into HR trouble when you least expect it. That’s why when you join CollierBroderick, you get access to our exclusive HR hotline, giving you all the right answers whenever you need them.

Our services can be availed of on an ad-hoc / as needed basis or we can be retained on an annual basis to provide an agreed range of services.

Our service is available Monday-Friday, and on a retained basis, an employer has access to their dedicated HR Consultant/Adviser also on a Saturday/Sunday for emergencies.

We bring our employment law and HR expertise together, and combine it with a sense of pragmatism, to create practical and creative solutions for employers.

Common Problems We Solve

  • Dismissals
  • Holiday pay
  • TUPE
  • Recruitment
  • Maternity leave
  • Sick leave
  • Disciplinary meetings
  • Grievances
  • Contracts
  • Redundancy

HR & Employment Law Support and Advice Hotline, and HR Support Services for Managers

Area & Services Provided

Level 1
Advice and Support, Case Management & Employee Correspondence

✓ Unlimited HR and employment advice and support for named managers in your organisation

✓ Unlimited phone calls, emails, and virtual meetings

✓ Case management - Unlimited case reviews, guidance, and advice

✓ Provision of HR letters - sample templates

✓ Employee correspondence - Unlimited review of or preparation of employee correspondence (emails/letters)

✓ Regular updates on employment law and HR matters

✓ Monthly newsletter

Level 2
Contracts & Policies

All services provided in in Level 1, plus:

✓ Provision of HR policies and procedures/employee handbook

✓ Regular updates on HR policies and procedures

✓ Provision of contract templates

✓ Regular updates on contracts

Level 3
Engagement, Facilitation & Mediation

All services provided in in Level 1 & 2, plus:

✓ Engagement in virtual meetings with employees acting as the ‘HR Manager’ / HR Representative for the organisation, as and when required

✓ Engagement in formal mediation (virtually) with employees acting as the external Mediator for the organisation, as and when required

Level 4
WRC & Labour Court

All services provided in in Level 1,  2 & 3 plus:

✓ Preparation of submissions and representation in the WRC and Labour Court, as and when required

Our clients

Satisfied Customers With CollierBroderick

The Hotline is brilliant – I don’t know why every company doesn’t have it or rather how they manage without it! Expert knowledge available at the end of a phone – I cannot recommend it highly enough.

I found Helena very professional and knowledgeable. She was also very thorough and able to adopt a practical approach to situations when required

May I thank you both for the immense amount of work you both did in conducting this investigation. You have issued a comprehensive detailed and conclusive report which I greatly appreciate. Proceedings under the Grievance Procedure in respect of this matter are now concluded and HR will handle any outstanding procedural/process issues. 

Ready to learn more?

If you are an employer and have any questions, please contact us today. 


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