Organisation Development

The Inner Game of Tennis and the GROW model

The Inner Game of Tennis and the GROW model

  The GROW model of Coaching was influenced by the Inner Game method developed by Timothy Gallwey. His famous book “The Inner Game of Tennis” is a great read for any manager interested in developing their team members and their skills in leadership. Gallwey was a tennis coach who noticed that he could often see…


The GROW Coaching Model

The GROW Coaching Model

The GROW Coaching Model – Helping Team Members Develop their Ways of Thinking   Many people say “Change your Thinking, Change your Life”. Well, it’ correct!   Coaching is the process and the skill of helping people to develop their ways of thinking.   So, if you’re a manager of people, you should be learning…


Current Trends and Best-Practices in Performance Management

Not many employees or managers will be surprised to see that performance management is undergoing a makeover in many organisations. The re-invention of performance management from what it has been to a practice that is in tune with today’s economies and workplaces is welcome.   To stay abreast of the latest trends and best practices…


11 Factors Affecting Employee Engagement

What is Employee Engagement? Engaged employees are those who are totally absorbed in their work, working longer and harder, taking on additional assignments and all focused on the needs of the organisation. What affects Employee Engagement? A review of the research  by Ruyle, Eichinger & De Meuse (2009) identified the following 11 main factors affecting…


Involving Employees Pays Off with Higher Levels of Work Performance

Recently published research from Eurofound shows that employee involvement can support employers’ objectives in raising levels of work performance and can also enhance the quality of employees’ lives at work. The extent to which employee involvement leads to mutual benefits for the employer and employee is not well understood presently in terms of ‘hard data’…


Hiding Under-Performers

General Electric is one of the most respected companies in the world. Under former CEO, Jack Welch, there was a huge focus on people and talent. Welch says that he spent 50% of his time on talent issues. His famous quote is: “People First, Strategy and Everything Else Second” He spent 50% of his time…


How Useful is the Goal-Setting Exercise?

Every year at this time of year, we think about our goals, either for ourselves individually for the year ahead or for the team/unit/business which we manage. In the workplace, this is usually part of the Performance Management process and is called different things in different organisations – Management by Objectives in Intel, OKR’s (Objectives…


Does Pay for Performance Work?

A recent lecture at the ESRI by Canice Prendergast, who is now one of the world’s foremost researchers on workplace incentives and their impact on productivity, addressed this question.   Below is a summary of the main ideas from the lecture.   What is Pay-for-Performance? Pay-for-performance would include wage raises, the likelihood of getting promoted,…


They Don’t Know What They Don’t Know

Various pieces of research (real world and laboratory) have been conducted to examine if people’s appraisal of their own performance and also their performance in relation to others is accurate.   The research has found that under-performers in particular consistently overestimate their performance in relation to their peers. High performers, on the other hand, under…


talent selection

10 Dimensions of Performance

A guide for development and coaching that we often use (FYI, For Your Improvement) uses 10 performance dimensions that apply in most, if not all, jobs – from entry level right to CEO level.   They provide a great way to look at the top 10 critical dimensions of almost every job and provide a…


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