Leadership Development

The CEO’s role in Building and Sustaining Culture

  “Culture eats strategy for breakfast”   “Culture eats strategy for breakfast” is a phrase originated by Peter Drucker and made famous by Mark Fields, President at Ford. It is an absolute reality, as we all know. The best strategic plans cannot be delivered upon if the culture of the organisation is going in a…


Benefits of 360 Degree Feedback

The Top 3 Benefits of 360 Degree Feedback for Leaders

The 360 degree process is not new. It is well tried and tested. But, what are the benefits? The benefits can be summarised as follows.   1) Increased Self-Awareness One of the most important benefits to an employee receiving 360 degree feedback is increased self-awareness. People learn about their blind spots, and often times find…


360 Degree Feedback

The Strengths of 360-Degree Feedback for Leaders

Why is it that 85% of the Fortune 500 companies use 360-degree feedback as the backbone of their leadership development programs?   In a nutshell, “Because it works.”   Leaders and managers regularly say that 360 feedback was instrumental in their development.   Many leaders will have taken several 360-degree assessments over their career. Once…


360 Degree Feedback

What does 360 Feedback do?

What is 360 Feedback for?   A 360 Feedback Survey usually measures behaviours and competencies. It provides feedback on how others perceive an employee compared to how the employee sees themselves.   It can give the person very powerful feedback on behaviours and competencies related to areas such as leadership style, people management, relationship building…


360 Degree Feedback

Is Using 360 Degree Feedback as part of the Performance Appraisal system a good idea?

Organisations typically use a 360 feedback system in one of two ways:   1. 360 Feedback as a Development Tool to help employees recognize strengths and weaknesses and become more effective   When done properly, 360 is highly effective as a development tool. The feedback process gives people an opportunity to provide anonymous feedback to…


High Performers or High Potentials-

Assessing People for Leadership Positions

The need to distinguish between High Performers and High Potentials is essential.   How do we know which employees have “what it takes” to be high potentials and to invest in grooming them for supervisory and management positions or senior leader positions?   How do we know that the Team Leader, Supervisor or Manager who…


The Inner Game of Tennis and the GROW model

The Inner Game of Tennis and the GROW model

  The GROW model of Coaching was influenced by the Inner Game method developed by Timothy Gallwey. His famous book “The Inner Game of Tennis” is a great read for any manager interested in developing their team members and their skills in leadership. Gallwey was a tennis coach who noticed that he could often see…


The GROW Coaching Model

The GROW Coaching Model

The GROW Coaching Model – Helping Team Members Develop their Ways of Thinking   Many people say “Change your Thinking, Change your Life”. Well, it’ correct!   Coaching is the process and the skill of helping people to develop their ways of thinking.   So, if you’re a manager of people, you should be learning…


Emotional Intelligence in the Workplace

What is Emotional Intelligence?   Emotional intelligence is the ability to:   Be aware of, name, and manage one’s emotions; Be aware of, name and understand other’s emotions, and; Relate to others in effective ways both personally and professionally in a wide range of contexts and roles.   How does Low Emotional Intelligence Show Up…


360 feedback

Effective Use of 360 Feedback

360 degree assessment as a feedback instrument has become widely used and may provide valuable insights into how others perceive the performance of the person being rated and how this compares with their view of their own performance.   However, to be an effective instrument, its design, composition of raters, interpretation of results and feedback…


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