TEAM Feedback
TEAM Feedback specifically addresses the need for teams to achieve at the highest level and assesses team members contribution to the team as perceived by other team members.
It enhances teams by helping team members to gain insights from colleagues feedback and thus to improve their contribution to the team.
TEAM Feedback is a web based tool that gives anonymous feedback from peers, managers and team members, about team members.
The questionnaire can be customised to focus on specific competencies and concerns related to the team.
Thus, TEAM Feedback is specifically designed for you and your team, to help each team member to develop and grow within the team and to create a successful, cohesive team unit.
TEAM Feedback can be used as part of a team building or team development process or as part of an individual development process for the team member.
What can be measured in TEAM Feedback?
A host of items relating to the team can measured. These include:
- Contribution to the team
- Flexibility
- Willingness to change
- Willingness to learn, grow and develop
- Work quality and output/quantity
- Timeliness of delivery
- Customer impact
- Respect for others
- Integrity, trust, credibility, professionalism
- Emotional intelligence
- Approachability
- Conflict management
- Sharing knowledge and information / informing colleagues
- Listening
- Self-development
- Self-knowledge
- Working effectively within the team
- Understanding others
Why use an 'off-the-shelf' product as compared to tweaking it?
The TEAM Feedback questionnaire can be tweaked to suit you and your team or can be used 'off-the-shelf' to include all the areas which research has shown as critical to individual growth and development within a team context.
Either way, the team member will gain huge insights into their own contribution to the team and how they are viewed / perceived by their team colleagues.
The clear benefit of tweaking the TEAM Feedback questionnaire is to ensure that it fully reflects your organisations values and core competencies, and those of your team, along with the culture and style you are seeking to create/enhance.
How does it work?
We work with the Team Leader to define the critical areas for the team.
The Team Leader, in association with the team member, select people to provide feedback on them. These can be other work colleagues/team members, the team leader or, if appropriate, other colleagues from other departments with whom the person has a close working relationship.
There is no upper limit to the numbers of people providing feedback but a minimum of 5 people is required in order to maintain anonymity.
The people giving feedback are sent an email containing a URL link which takes them to the questionnaire.
The questionnaire contains statements within various themes or sections. Each statement has an answer, rarely, sometimes, frequently or always.
Thus, for example, the statement might be: “Is helpful to the rest of the team”
There is also a text or comment box in each section where the person giving feedback can add anything they like relating to the theme.
Individual responses cannot be seen or changed by anyone else.
What is TEAM Feedback used for?
It aids in the development of team members and in the creation of a cohesive and collegiate environment for team success.
It can also be used to focus on performance of individual team members as part of performance improvement and development.
The ability to customise the TEAM Feedback Questionnaire allows it to be adapted around core competencies and values important to your organisation and team.
Is it confidential?
Yes. The names of the people giving feedback do not appear on the report so the feedback remains anonymous. Only aggregated results from all of the people giving feedback are reported.
As the questionnaire is hosted off the employer's server and is provided by an indepedent party, this also adds to the confidentiality.
How Quickly Can I get Feedback for my Team Members?
Once the people giving feedback have completed the questionnaires, a report is generated in seconds.
The results show the analysis by theme and by statement within each theme for each team member.
In addition, the text from the free comment boxes is also included in the report for each team member.
How do Team Members get feedback?
It is essential to give team members feedback through a 1-1 feedback session of 30 minutes to one hour.
Next Steps
To find out more about how TEAM Feedback can help your team, contact us for more information, email us or call us on +353 1 8666426.
We would be happy to talk to you about how the TEAM Feedback questionnaire and report can help your team and team members, how it can be tweaked to your needs or used 'off-the-shelf', how it works, what it will cost and what you would obtain by investing in this process.
